{"id":75329,"date":"2026-06-17T13:55:16","date_gmt":"2026-06-17T06:55:16","guid":{"rendered":"https:\/\/everpro.id\/jadi-makin-pro\/?p=75329"},"modified":"2026-06-17T13:56:43","modified_gmt":"2026-06-17T06:56:43","slug":"open-api-whatsapp-everpro-panduan-integrasi-kirim-broadcast-otomatis","status":"publish","type":"post","link":"https:\/\/everpro.id\/jadi-makin-pro\/everpro-chat\/panduan-integrasi-dan-kirim-broadcast-otomatis\/","title":{"rendered":"Open API WhatsApp Everpro: Panduan Integrasi & Kirim Broadcast Otomatis"},"content":{"rendered":"

Panduan Lengkap Open API WhatsApp untuk Integrasi Sistem Bisnis dengan Everpro Chat<\/strong><\/p>\n

Jika bisnis Anda sudah memiliki sistem sendiri seperti CRM, ERP, platform e-commerce, atau aplikasi internal dan ingin mengirimkan pesan WhatsApp broadcast secara otomatis tanpa harus membuka dashboard secara manual, fitur Open API WhatsApp dari Everpro Chat adalah solusinya.<\/p>\n

Fitur API \/ App Integration memungkinkan Anda menghubungkan sistem atau aplikasi Anda langsung ke akun Everpro Chat. Melalui integrasi ini, sistem Anda dapat mengirimkan pesan broadcast WhatsApp otomatis menggunakan template Meta yang sudah disetujui (marketing, utility, maupun OTP) cukup dengan satu request dari sisi sistem Anda.<\/p>\n

 <\/p>\n

\u26a0\ufe0f Penting: Fitur API \/ App Integration hanya tersedia untuk akun WhatsApp yang sudah ter-whitelist. Jika akun Anda belum ter-whitelist, silakan hubungi tim Support Everpro untuk mengajukan permintaan akses.<\/p>\n

 <\/p>\n

Bagaimana Cara Kerja Open API WhatsApp Everpro?<\/strong><\/p>\n

Ada dua alur utama yang perlu Anda pahami sebelum melakukan integrasi:<\/p>\n

Alur Pengiriman Pesan & Penerimaan Status:<\/strong><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

    \n
  1. Authenticate<\/b>: Sistem Anda menambahkan API Key pada HTTP Header<\/span><\/li>\n
  2. Send Request<\/b>: Sistem Anda mengirim request ke Open API Everpro<\/span><\/li>\n
  3. Deliver Message<\/b>: Everpro mengirimkan pesan secara otomatis ke WhatsApp pelanggan<\/span><\/li>\n
  4. Webhook<\/b>: Sistem Anda menerima status pengiriman pesan<\/span><\/li>\n<\/ol>\n

     <\/p>\n

    Alur Monitoring Human Agent di Chat Room:<\/strong><\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

      \n
    1. Pesan Pertama<\/b>: Pelanggan mengirimkan pesan pertama kali di sesi percakapan<\/span><\/li>\n
    2. Balasan Agen<\/b>: Agen membalas pelanggan untuk pertama kali<\/span><\/li>\n
    3. Percakapan Berlangsung<\/b>: Terjadi percakapan aktif di Chat Room<\/span><\/li>\n
    4. Sesi Ditutup<\/b>: Agen menutup atau melakukan closing sesi percakapan<\/span><\/li>\n<\/ol>\n

      \ud83d\udccc Webhook hanya aktif untuk percakapan yang berlangsung di Chat Room Everpro Chat.<\/p>\n

       <\/p>\n

      Setelah akun Anda ter-whitelist, menu <\/span>API \/ App Integration<\/b> akan muncul di dashboard Everpro Chat Anda. Melalui menu ini, Anda dapat melakukan dua hal utama: mengelola <\/span>API Key<\/b> dan mengatur <\/span>Webhook<\/b>.<\/span><\/p>\n\n\n\n\n
      API Key<\/b><\/td>\nKode unik yang berfungsi sebagai izin masuk agar aplikasi lain bisa terhubung dengan akun Everpro Anda.<\/span><\/td>\n<\/tr>\n
      Webhook<\/b><\/td>\nCara otomatis bagi Everpro untuk memberi tahu aplikasi Anda setiap kali terjadi sesuatu, misalnya ada pesan masuk.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n

      Cara Generate dan Menggunakan API Key di Everpro Chat<\/strong><\/p>\n

      Langkah 1: Buka Menu API \/ App Integration<\/strong><\/p>\n

      Setelah login ke dashboard Everpro Chat, pilih menu <\/span>API \/ App Integration<\/b> pada sidebar.<\/span><\/p>\n

       <\/p>\n

      \"\"<\/p>\n

       <\/p>\n

      Langkah 2: Generate API Key<\/strong><\/p>\n

      Klik tulisan <\/span>Klik untuk generate API Key<\/b>.<\/span><\/p>\n

       <\/p>\n

      \"\"<\/p>\n

       <\/p>\n

      \u26a0\ufe0f <\/span>Catatan: <\/b>Generate API Key hanya dapat dilakukan oleh akun dengan role <\/span>Owner<\/b> jika API Key belum pernah dibuat sebelumnya. Jika API Key sebelumnya sudah pernah dibuat, role <\/span>Supervisor<\/b> juga dapat mengaksesnya.<\/span><\/p>\n

       <\/p>\n

      Langkah 3: Salin API Key dan Key Secret<\/strong><\/p>\n

      Klik ikon <\/span>copy<\/b> untuk menyalin API Key dan Key Secret Anda.<\/span><\/p>\n

       <\/p>\n

      \"\"<\/p>\n

       <\/p>\n

      \u26a0\ufe0f <\/span>Catatan: <\/b>Tindakan ini hanya dapat dilakukan oleh akun dengan role <\/span>Owner<\/b> dan <\/span>Supervisor<\/b>.<\/span><\/p>\n

       <\/p>\n

      Langkah 4: Siapkan Template Pesan<\/strong><\/p>\n

      Kembali ke dashboard Everpro Chat dan buka menu <\/span>Template Pesan<\/b>.<\/span><\/p>\n

       <\/p>\n

      \"\"<\/p>\n

       <\/p>\n

      Untuk dapat mengirim broadcast via API, Anda memerlukan <\/span>Template Official (Meta-Approved)<\/b>. Jika belum memilikinya, ada dua cara untuk mendapatkannya:<\/span><\/p>\n

      a. Membuat Template Baru<\/b><\/p>\n

        \n
      1. Klik <\/span>Buat Template<\/b>, kemudian pilih <\/span>Template Official<\/b><\/li>\n
      2. Isi detail template yang dibutuhkan<\/span><\/li>\n
      3. Tunggu hingga status template berubah menjadi <\/span>DISETUJUI<\/b><\/li>\n<\/ol>\n

        b. Sinkronisasi Template yang Sudah Ada<\/b><\/p>\n

          \n
        1. Klik tombol <\/span>Sync Meta Template<\/b><\/li>\n
        2. Jika berhasil, akan muncul notifikasi pop-up <\/span>Success: Template berhasil disinkronisasi<\/b><\/li>\n<\/ol>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Langkah 5: Salin Template Key<\/strong><\/p>\n

          Setelah template tersedia, temukan <\/span>Template Key<\/b> yang dibutuhkan dan klik tombol <\/span>Salin<\/b>.<\/span><\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Langkah 6: Implementasikan Request di Sistem Anda<\/strong><\/p>\n

          Pada sistem Anda, lakukan implementasi request sesuai template menggunakan <\/span>API Key<\/b>, <\/span>Key Secret<\/b>, dan <\/span>Template Key<\/b> yang telah Anda salin. Berikut contoh implementasinya dalam format JSON:<\/span><\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Contoh API Request (POST \/v1\/send-message):<\/span><\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Untuk panduan implementasi lengkap di berbagai bahasa pemrograman, kunjungi dokumentasi berikut: <\/span>Client Auth Everpro: <\/b>https:\/\/developer.everpro.id\/chat\/#tag\/Client-Auth<\/span><\/a><\/p>\n

           <\/p>\n

          \ud83d\udccc <\/span>Pastikan Anda memiliki WhatsApp Credit yang cukup <\/b>sebelum melakukan broadcast via API. Untuk informasi lebih lengkap mengenai WhatsApp Credit, baca panduan: <\/span>WhatsApp Credit Everpro<\/span><\/a>. Untuk melihat riwayat penggunaan, buka menu <\/span>WhatsApp Credit<\/b> di dashboard, lalu klik tombol <\/span>Download<\/b> pada nomor WhatsApp yang ingin Anda cek.<\/span><\/p>\n

           <\/p>\n

          Cara Setting Webhook WhatsApp di Everpro Chat<\/strong><\/p>\n

          Langkah 1: Buka Menu API \/ App Integration<\/strong><\/p>\n

          Pilih menu <\/span>API \/ App Integration<\/b> pada sidebar dashboard Everpro Chat.<\/span><\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Langkah 2: Masukkan Webhook URL<\/strong><\/p>\n

          Isi kolom <\/span>Webhook URL<\/b> dengan tautan endpoint sistem Anda yang akan menerima notifikasi dari Everpro.<\/span><\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Langkah 3: Salin Callback Key<\/strong><\/p>\n

          Klik ikon <\/span>copy<\/b> untuk menyalin <\/span>Callback Key<\/b>.<\/span><\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Langkah 4: Konfigurasi Webhook di Sistem Anda<\/strong><\/p>\n

          Pada sistem Anda, masukkan <\/span>Callback Key<\/b> yang telah disalin ke dalam konfigurasi penerimaan webhook.<\/span><\/p>\n

          Untuk panduan implementasi lengkap di berbagai bahasa pemrograman, kunjungi: <\/span>Callback Everpro: <\/b>https:\/\/developer.everpro.id\/chat\/#tag\/Callback<\/span><\/a><\/p>\n

           <\/p>\n

          Langkah 5: Atur Jenis Event yang Ingin Diterima<\/strong><\/p>\n

          Anda dapat memilih jenis informasi apa yang sistem Anda terima dari Everpro. Aktifkan atau nonaktifkan toggle pada setiap opsi event yang tersedia, lalu klik <\/span>Simpan<\/b>.<\/span><\/p>\n

           <\/p>\n

          \"\"<\/p>\n

           <\/p>\n

          Berikut opsi event yang tersedia:<\/span><\/p>\n\n\n\n\n\n\n\n
          Event<\/b><\/td>\nKeterangan<\/b><\/td>\n<\/tr>\n
          First reply by agent<\/b><\/td>\nInformasi waktu respon pertama kali yang diberikan agen kepada pelanggan dalam sebuah percakapan.<\/span><\/td>\n<\/tr>\n
          Conversation closed<\/b><\/td>\nNotifikasi saat agen menutup percakapan, lengkap dengan catatan (note), identitas agen yang menutup, dan waktu penutupan.<\/span><\/td>\n<\/tr>\n
          Broadcast delivery status<\/b><\/td>\nNotifikasi pembaruan status pengiriman pesan secara massal berdasarkan ID Broadcast (total pesan terkirim, gagal sebagian, atau gagal seluruhnya).<\/span><\/td>\n<\/tr>\n
          First inbound message<\/b><\/td>\nNotifikasi saat pelanggan memulai percakapan baru (setelah status sebelumnya ditutup), mencakup data pengirim, agen, dan waktu pesan masuk.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

           <\/p>\n

          FAQ: Pertanyaan Umum tentang Open API WhatsApp Everpro<\/strong><\/p>\n

          1. Siapa yang bisa menggunakan fitur Open API di Everpro Chat?<\/b><\/p>\n

          Fitur ini hanya tersedia untuk akun WhatsApp yang sudah ter-whitelist. Hubungi tim Support Everpro untuk mengajukan akses.<\/span><\/p>\n

          2. Siapa yang bisa generate API Key?<\/b><\/p>\n

          Generate API Key pertama kali hanya bisa dilakukan oleh role <\/span>Owner<\/b>. Setelah API Key dibuat, role <\/span>Supervisor<\/b> juga dapat mengakses dan menyalinnya.<\/span><\/p>\n

          3. Template apa saja yang bisa digunakan untuk broadcast via API?<\/b><\/p>\n

          Semua jenis template Meta yang sudah berstatus <\/span>DISETUJUI<\/b>, termasuk template marketing, utility, dan OTP.<\/span><\/p>\n

          4. Apakah saya perlu WhatsApp Credit untuk kirim broadcast via API?<\/b><\/p>\n

          Ya. Setiap pengiriman pesan broadcast via API tetap memotong WhatsApp Credit sesuai jenis template yang digunakan.<\/span><\/p>\n

          5. Apa perbedaan API Key dan Webhook?<\/b><\/p>\n

          API Key digunakan agar sistem Anda bisa mengirim request ke Everpro (outbound). Webhook digunakan agar Everpro bisa mengirim notifikasi ke sistem Anda secara otomatis (inbound).<\/span><\/p>\n

           <\/p>\n

          Butuh bantuan lebih lanjut? Hubungi tim Support Everpro melalui fitur live chat di dashboard atau kunjungi halaman Panduan Everpro Chat untuk artikel panduan lainnya.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

          Panduan Lengkap Open API WhatsApp untuk Integrasi Sistem Bisnis dengan Everpro Chat Jika bisnis Anda sudah memiliki sistem sendiri seperti CRM, ERP, platform e-commerce, atau aplikasi internal dan ingin mengirimkan pesan WhatsApp broadcast secara otomatis tanpa harus membuka dashboard secara manual, fitur Open API WhatsApp dari Everpro Chat adalah solusinya. Fitur API \/ App Integration […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2507],"tags":[],"class_list":["post-75329","post","type-post","status-publish","format-standard","hentry","category-everpro-chat"],"acf":[],"yoast_head":"\nOpen API WhatsApp Everpro: Panduan Integrasi & Kirim Broadcast Otomatis - Everpro<\/title>\n<meta name=\"description\" content=\"Pelajari cara mengintegrasikan sistem Anda dengan Open API WhatsApp Everpro Chat, mulai dari generate API Key, setting Webhook, hingga kirim broadcast otomatis dengan template Meta.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Open API WhatsApp Everpro: Panduan Integrasi & Kirim Broadcast Otomatis - Everpro\" \/>\n<meta property=\"og:description\" content=\"Pelajari cara mengintegrasikan sistem Anda dengan Open API WhatsApp Everpro Chat, mulai dari generate API Key, setting Webhook, hingga kirim broadcast otomatis dengan template Meta.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/everpro.id\/jadi-makin-pro\/everpro-chat\/panduan-integrasi-dan-kirim-broadcast-otomatis\/\" \/>\n<meta property=\"og:site_name\" content=\"Everpro\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-17T06:55:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-17T06:56:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/everpro.id\/jadi-makin-pro\/wp-content\/uploads\/2026\/06\/Screenshot_7.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"737\" \/>\n\t<meta property=\"og:image:height\" content=\"213\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"m1M1n_3vp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ditulis oleh\" \/>\n\t<meta name=\"twitter:data1\" content=\"m1M1n_3vp\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/\"},\"author\":{\"name\":\"m1M1n_3vp\",\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/#\\\/schema\\\/person\\\/b8b1ad2dbeeac5ccf69160bd08162648\"},\"headline\":\"Open API WhatsApp Everpro: Panduan Integrasi & Kirim Broadcast Otomatis\",\"datePublished\":\"2026-06-17T06:55:16+00:00\",\"dateModified\":\"2026-06-17T06:56:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/\"},\"wordCount\":1022,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Screenshot_7.webp\",\"articleSection\":[\"Everpro Chat\"],\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/\",\"url\":\"https:\\\/\\\/everpro.id\\\/jadi-makin-pro\\\/everpro-chat\\\/panduan-integrasi-dan-kirim-broadcast-otomatis\\\/\",\"name\":\"Open API WhatsApp Everpro: Panduan Integrasi & Kirim Broadcast Otomatis - 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