{"id":48492,"date":"2025-01-14T16:58:30","date_gmt":"2025-01-14T09:58:30","guid":{"rendered":"https:\/\/everpro.id\/panduan\/?p=48492"},"modified":"2025-01-30T09:30:06","modified_gmt":"2025-01-30T02:30:06","slug":"membalas-tiket","status":"publish","type":"post","link":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/","title":{"rendered":"Membalas Tiket"},"content":{"rendered":"\r\n

Berikut merupakan tahapan yang diperlukan untuk membalas tiket.<\/span><\/p>\r\n\r\n\r\n\r\n

 <\/p>\r\n\r\n\r\n\r\n

    \r\n
  1. Masuk ke Everpro Dashboard<\/strong>.<\/li>\r\n\r\n\r\n\r\n
  2. Pilih menu \u2018Shipping > Ticketing\u2019<\/strong>.


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  3. Pilih \u2018Tiket ID\u2019<\/strong> yang hendak Anda balas.
    Note<\/strong>: Gunakan filter <\/strong>atau kolom pencarian<\/strong> untuk mempermudah menemukan tiket yang ingin Anda pilih.


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  4. Pada halaman \u2018Ticketing\u2019<\/strong>, Anda dapat melihat detail dari order yang dipilih. Halaman ini terbagi menjadi 2 bagian, yaitu:
    – Bagian kiri adalah \u2018Detail Paket\u2019, \u2018Detail Pengirim\u2019, \u2018Detail Penerima\u2019, dan \u2018Pelacakan\u2019
    – Bagian kanan adalah \u2018Ticket History\u2019


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  5. Masukkan \u2018Pesan\u2019<\/strong>.


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  6. Jika dibutuhkan, Anda dapat menambahkan bukti dengan klik \u2018Pilih FIle\u2019<\/strong>.


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  7. Pilih \u2018Ditujukan Kepada\u2019 <\/strong>untuk menentukan pihak yang menerima pesan.


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  8. Klik \u2018Kirim Pesan\u2019<\/strong>


    \"\"

    <\/li>\r\n\r\n\r\n\r\n
  9. Balasan berhasil dikirim dan tercatat pada \u2018Ticket History\u2019<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
    \"\"<\/figure>\r\n","protected":false},"excerpt":{"rendered":"

    Berikut merupakan tahapan yang diperlukan untuk membalas tiket.  <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1636],"tags":[2219],"class_list":["post-48492","post","type-post","status-publish","format-standard","hentry","category-shipping","tag-ticketing"],"acf":[],"yoast_head":"\nMembalas Tiket - Pusat Bantuan Everpro<\/title>\n<meta name=\"description\" content=\"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Membalas Tiket - Pusat Bantuan Everpro\" \/>\n<meta property=\"og:description\" content=\"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/\" \/>\n<meta property=\"og:site_name\" content=\"Pusat Bantuan Everpro\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-14T09:58:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-30T02:30:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png\" \/>\n<meta name=\"author\" content=\"m1M1n_3vp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ditulis oleh\" \/>\n\t<meta name=\"twitter:data1\" content=\"m1M1n_3vp\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/\"},\"author\":{\"name\":\"m1M1n_3vp\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/#\\\/schema\\\/person\\\/2f921abd42bf1ec8bc1bac6528a8299f\"},\"headline\":\"Membalas Tiket\",\"datePublished\":\"2025-01-14T09:58:30+00:00\",\"dateModified\":\"2025-01-30T02:30:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/\"},\"wordCount\":108,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Data-1-1.png\",\"keywords\":[\"ticketing\"],\"articleSection\":[\"Shipping\"],\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/\",\"url\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/\",\"name\":\"Membalas Tiket - Pusat Bantuan Everpro\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Data-1-1.png\",\"datePublished\":\"2025-01-14T09:58:30+00:00\",\"dateModified\":\"2025-01-30T02:30:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/#\\\/schema\\\/person\\\/2f921abd42bf1ec8bc1bac6528a8299f\"},\"description\":\"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#breadcrumb\"},\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#primaryimage\",\"url\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Data-1-1.png\",\"contentUrl\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/Data-1-1.png\",\"width\":1283,\"height\":590},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/membalas-tiket\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Beranda\",\"item\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Panduan\",\"item\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/category\\\/panduan\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Shipping\",\"item\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/shipping\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Membalas Tiket\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/#website\",\"url\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/\",\"name\":\"Pusat Bantuan Everpro\",\"description\":\"Temukan Tutorial Dalam Penggunaan Platform Everpro\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/#\\\/schema\\\/person\\\/2f921abd42bf1ec8bc1bac6528a8299f\",\"name\":\"m1M1n_3vp\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"caption\":\"m1M1n_3vp\"},\"sameAs\":[\"https:\\\/\\\/everpro.id\\\/panduan\\\/home\"],\"url\":\"https:\\\/\\\/everpro.id\\\/panduan\\\/author\\\/m1m1n_3vp\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Membalas Tiket - Pusat Bantuan Everpro","description":"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/","og_locale":"id_ID","og_type":"article","og_title":"Membalas Tiket - Pusat Bantuan Everpro","og_description":"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.","og_url":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/","og_site_name":"Pusat Bantuan Everpro","article_published_time":"2025-01-14T09:58:30+00:00","article_modified_time":"2025-01-30T02:30:06+00:00","og_image":[{"url":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png","type":"","width":"","height":""}],"author":"m1M1n_3vp","twitter_card":"summary_large_image","twitter_misc":{"Ditulis oleh":"m1M1n_3vp","Estimasi waktu membaca":"3 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#article","isPartOf":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/"},"author":{"name":"m1M1n_3vp","@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f"},"headline":"Membalas Tiket","datePublished":"2025-01-14T09:58:30+00:00","dateModified":"2025-01-30T02:30:06+00:00","mainEntityOfPage":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/"},"wordCount":108,"commentCount":0,"image":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#primaryimage"},"thumbnailUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png","keywords":["ticketing"],"articleSection":["Shipping"],"inLanguage":"id","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/","url":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/","name":"Membalas Tiket - Pusat Bantuan Everpro","isPartOf":{"@id":"https:\/\/everpro.id\/panduan\/#website"},"primaryImageOfPage":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#primaryimage"},"image":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#primaryimage"},"thumbnailUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png","datePublished":"2025-01-14T09:58:30+00:00","dateModified":"2025-01-30T02:30:06+00:00","author":{"@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f"},"description":"Pada tutorial ini anda akan mengetahui cara melakukan cek ongkos pengiriman pada dashboard Everpro.","breadcrumb":{"@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#breadcrumb"},"inLanguage":"id","potentialAction":[{"@type":"ReadAction","target":["https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/"]}]},{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#primaryimage","url":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png","contentUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/01\/Data-1-1.png","width":1283,"height":590},{"@type":"BreadcrumbList","@id":"https:\/\/everpro.id\/panduan\/shipping\/membalas-tiket\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Beranda","item":"https:\/\/everpro.id\/panduan\/"},{"@type":"ListItem","position":2,"name":"Panduan","item":"https:\/\/everpro.id\/panduan\/category\/panduan\/"},{"@type":"ListItem","position":3,"name":"Shipping","item":"https:\/\/everpro.id\/panduan\/shipping\/"},{"@type":"ListItem","position":4,"name":"Membalas Tiket"}]},{"@type":"WebSite","@id":"https:\/\/everpro.id\/panduan\/#website","url":"https:\/\/everpro.id\/panduan\/","name":"Pusat Bantuan Everpro","description":"Temukan Tutorial Dalam Penggunaan Platform Everpro","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/everpro.id\/panduan\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id"},{"@type":"Person","@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f","name":"m1M1n_3vp","image":{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","caption":"m1M1n_3vp"},"sameAs":["https:\/\/everpro.id\/panduan\/home"],"url":"https:\/\/everpro.id\/panduan\/author\/m1m1n_3vp\/"}]}},"_links":{"self":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/48492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/comments?post=48492"}],"version-history":[{"count":4,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/48492\/revisions"}],"predecessor-version":[{"id":48698,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/48492\/revisions\/48698"}],"wp:attachment":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/media?parent=48492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/categories?post=48492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/tags?post=48492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}