{"id":49428,"date":"2025-08-22T10:38:56","date_gmt":"2025-08-22T03:38:56","guid":{"rendered":"https:\/\/everpro.id\/panduan\/?p=49428"},"modified":"2025-11-11T11:04:06","modified_gmt":"2025-11-11T04:04:06","slug":"wa-notification-kegunaan-dan-cara-setting-notifikasi-status-paket","status":"publish","type":"post","link":"https:\/\/everpro.id\/panduan\/shipping\/wa-notification\/","title":{"rendered":"WA Notification: Kegunaan dan Cara Setting Notifikasi Status Paket"},"content":{"rendered":"

Dengan fitur <\/span>WA Notification<\/b>, kamu bisa kirim pesan WhatsApp otomatis ke pelanggan berdasarkan status resi paket. Jadi, nggak perlu repot cek resi satu-satu atau chat manual ke pembeli.<\/span><\/p>\n

Mulai dari <\/span>update posisi paket, konfirmasi kalau paket gagal dikirim, info saat paket lagi OTW, sampai ucapan terima kasih sekaligus minta testimoni<\/b>. Semuanya bisa jalan otomatis!<\/span><\/p>\n

Pada tutorial ini, kamu akan mengetahui cara untuk mengaktivasi WA Notif, membuat broadcast, dan monitoring broadcast.<\/span><\/p>\n

Melakukan Aktivasi WA Notification<\/strong><\/h3>\n

1. Registrasi fitur CRM
\n<\/b>Klik menu CRM<\/b>, lalu pilih Aktivasi CRM<\/b> dari dropdown yang muncul untuk melakukan registrasi nomor whatsapp kamu yang akan digunakan. Jangan lupa untuk baca dan setujui Syarat & Ketentuan<\/b> nya, ya!<\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

2. Mendaftarkan perangkat\/nomor WhatsApp
\n<\/b>Ikuti langkah-langkah yang ditampilkan untuk mendaftarkan perangkatmu. Kamu juga bisa pilih opsi \u201c<\/span>Masukkan Nomor WhatsApp\u201d <\/b>secara manual.<\/span><\/span><\/span><\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Mengakses Menu Wa Notification
\n<\/b>Setelah itu, pilih menu <\/span>Shipping<\/b>, lalu klik sub-menu <\/span>WA Notification<\/b> yang tersedia. Jika kamu belum melakukan registrasi pada menu CRM, maka sub-menu <\/span>WA Notification <\/b>tidak muncul.<\/span><\/span><\/span><\/p>\n

\"\"<\/p>\n

 <\/p>\n

4. Memilih kategori notifikasi
\n<\/b>Pada menu ini, kamu akan melihat berbagai kategori notifikasi yang bisa langsung kamu pilih.<\/p>\n

\"\"<\/p>\n

5. Membuat notifikasi
\n<\/b>Setelah memilih notifikasi yang ingin digunakan, klik tombol <\/span>Buat Notifikasi<\/b> untuk mengaktifkannya.<\/span><\/span><\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

Setelah notifikasi dibuat, sistem akan otomatis mengirimkan pesan ke pelanggan sesuai status order mereka.<\/p>\n

 <\/p>\n

Cara Custom Pesan WA Notifikasi<\/strong><\/h3>\n

Dalam fitur ini, kamu dapat membuat Pesan WA Notifikasi yang bisa disesuaikan dengan kebutuhan kamu (tidak mengikuti template yang sudah kami siapkan).<\/p>\n

 <\/p>\n

1. Membuat WA Notifikasi Baru<\/strong><\/p>\n

Klik menu <\/span>CRM,<\/b> lalu pilih <\/span>WA Notification <\/b>dari dropdown yang muncul. Klik tombol <\/span>Buat Baru<\/b> di bagian kanan atas. Lalu, klik <\/span>Gunakan Template <\/b>untuk melanjutkan proses.<\/span><\/strong><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

2.<\/strong> <\/b>Menentukan Tipe Order<\/b><\/p>\n

Di menu <\/span>Trigger, <\/b>pilih tipe order yang ingin digunakan (<\/span>COD atau Non-COD)<\/b>. Setelah itu, pilih <\/span>Status Order <\/b>sesuai kebutuhanmu, lalu klik <\/span>Simpan <\/b>untuk lanjut ke tahap berikutnya.<\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

3. Membuat Template Pesan<\/b><\/p>\n

Selanjutnya, kamu bisa klik menu <\/span>Pesan<\/b> lalu klik <\/span>Buat Baru<\/b>. Isi <\/span>Nama Template Pesan<\/b> sekaligus <\/span>Isi Pesan. <\/b>Kamu dapat menambahkan <\/span>Parameter<\/b> otomatis seperti <\/span>Sapaan, Nama Penerima, Alamat Penerima, Total COD, dan lainnya. <\/b>Gunakan fitur <\/span>Pratinjau<\/b> untuk melihat tampilan pesan sebelum disimpan.<\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

4.<\/strong> <\/b>Isi Informasi Broadcast<\/b><\/p>\n

Terakhir, lengkapi bagian <\/span>Nama Broadcast<\/b> dan deskripsi (optional). Langkah ini berguna untuk membedakan setiap template notifikasi yang sudah kamu buat. Lalu, klik tombol <\/span>Simpan & Aktifkan<\/b>.<\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

5. Tampilan Dashboard<\/b><\/p>\n

Jika semua data sudah terisi, klik tombol <\/span>Simpan & Aktifkan. <\/b>Sistem akan otomatis mengirimkan pesan ke pelanggan sesuai status pesanan mereka.<\/span><\/p>\n

 <\/p>\n

\"\"<\/p>\n

Monitoring Broadcast: Lihat Hasil & Status Pesan<\/strong><\/span>
\n<\/b><\/span><\/h3>\n

Fitur <\/span>Monitoring Broadcast<\/b> membantu kamu melhat perkembangan dan hasil pengiriman pesan broadcast di Everpro. Dengan menu ini, kamu bisa mengetahui pesanan yang terkirim atau belum, dan apakah ada yang gagal kirim. Berikut adalah panduan untuk melakukan monitoring broadcast:<\/span><\/p>\n

    \n
  • Masuk ke Menu Monitoring Broadcast
    \nKlik menu <\/span>CRM, pilih sub-menu <\/span>Monitoring Broadcast dari dropdown yang muncul. <\/span>\u00a0Di halaman ini, kamu akan melihat daftar semua broadcast yang udah kamu buat.
    \n<\/span><\/b><\/b><\/b>
    \nSetiap broadcast akan ditampilkan dengan detail progress:
    \n<\/span>Target: <\/b>Jumlah pesan yang harusnya terkirim.
    \n<\/span>Terkirim: <\/b>Pesan sedang diproses dan dikirim ke penerima.
    \n<\/span>Diterima: <\/b>Pesanan sudah diterima namun belum dibaca oleh penerima.
    \n<\/span>Dibaca: <\/b>Pesan sudah dibaca oleh penerima.
    \nGagal: Pesan gagal terkirim.
    \n<\/b>
    \n<\/span><\/li>\n<\/ul>\n

    \"\"
    \n<\/strong><\/h3>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Dengan fitur WA Notification, kamu bisa kirim pesan WhatsApp otomatis ke pelanggan berdasarkan status resi paket. Jadi, nggak perlu repot cek resi satu-satu atau chat manual ke pembeli. Mulai dari update posisi paket, konfirmasi kalau paket gagal dikirim, info saat paket lagi OTW, sampai ucapan terima kasih sekaligus minta testimoni. Semuanya bisa jalan otomatis! Pada […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1636],"tags":[2203,2140,1628,2221],"class_list":["post-49428","post","type-post","status-publish","format-standard","hentry","category-shipping","tag-agent-web","tag-crm","tag-panduan","tag-wa-notification"],"acf":[],"yoast_head":"\nWA Notification: Kegunaan dan Cara Setting Notifikasi Status Paket - Pusat Bantuan Everpro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/everpro.id\/panduan\/shipping\/wa-notification\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WA Notification: Kegunaan dan Cara Setting Notifikasi Status Paket - Pusat Bantuan Everpro\" \/>\n<meta property=\"og:description\" content=\"Dengan fitur WA Notification, kamu bisa kirim pesan WhatsApp otomatis ke pelanggan berdasarkan status resi paket. 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