{"id":49757,"date":"2025-10-02T17:03:08","date_gmt":"2025-10-02T10:03:08","guid":{"rendered":"https:\/\/everpro.id\/panduan\/?p=49757"},"modified":"2025-12-01T10:22:55","modified_gmt":"2025-12-01T03:22:55","slug":"list-klaim-manajemen-data-klaim","status":"publish","type":"post","link":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/","title":{"rendered":"Cara Membuat Tiket Klaim"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Menu <\/span><b>Klaim<\/b><span style=\"font-weight: 400;\"> menampilkan daftar semua pengajuan klaim terkait kendala atau masalah dalam proses pengiriman. Klaim ini mencakup berbagai kategori, seperti:<\/span><\/p>\n<ul>\n<li><b>Hilang\/Rusak<\/b><span style=\"font-weight: 400;\"> \u2192 klaim untuk paket yang hilang atau mengalami kerusakan.<\/span><\/li>\n<li><b>Pengiriman Over SLA<\/b><span style=\"font-weight: 400;\"> \u2192 klaim karena pengiriman melebihi batas waktu yang dijanjikan.<\/span><\/li>\n<li><b>Retur Over SLA<\/b><span style=\"font-weight: 400;\"> \u2192 klaim karena proses retur melebihi batas waktu yang ditentukan.<\/span><\/li>\n<li><b>Over SLA Gagal Kirim<\/b><span style=\"font-weight: 400;\"> \u2192 klaim untuk paket yang gagal dikirim setelah melewati batas waktu.<\/span><\/li>\n<li><b>Retur dalam Masa Hold<\/b><span style=\"font-weight: 400;\"> \u2192 klaim untuk retur yang dilakukan saat paket masih dalam masa hold.<\/span><\/li>\n<li><b>Retur Tanpa Konfirmasi<\/b><span style=\"font-weight: 400;\"> \u2192 klaim atas paket yang dikembalikan tanpa adanya konfirmasi terlebih dahulu.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Melalui halaman ini, kamu dapat:<\/span><\/p>\n<ul>\n<li><b>Melihat semua klaim<\/b><span style=\"font-weight: 400;\"> lengkap dengan status, nomor resi, kurir, dan detail kendala.<\/span><\/li>\n<li><b>Mencari klaim<\/b><span style=\"font-weight: 400;\"> berdasarkan ID klaim, Order ID, nomor resi, penerima, atau pengirim.<\/span><\/li>\n<li><b>Memfilter klaim<\/b><span style=\"font-weight: 400;\"> berdasarkan pembuat klaim, status, kategori kendala, atau waktu terakhir chat.<\/span><\/li>\n<li><b>Mengambil tindakan lanjutan<\/b><span style=\"font-weight: 400;\">, seperti membalas klaim, mengunduh data klaim, atau membuat klaim baru.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Dengan adanya menu ini, seluruh klaim dapat <\/span><b>tercatat, terpantau, dan ditangani dengan lebih cepat dan terorganisir.<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3><b>\ud83d\udd27 Action pada List Klaim<\/b><\/h3>\n<p>1. <b>Login<\/b><span style=\"font-weight: 400;\"> ke dashboard Everpro milik kamu<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2. Masuk ke menu <\/span><b>Paket Bermasalah<\/b><span style=\"font-weight: 400;\">, lalu pilih sub-menu <\/span><b>Klaim<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-large wp-image-49758 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>3. <b>Filter Ticketing berdasarkan Kalender<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Kamu dapat memilih rentang tanggal untuk menampilkan klaim sesuai periode yang diinginkan.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"size-large wp-image-49759 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/2-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>4. <b>Panduan<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Panduan ini membantu kamu memahami informasi seputar klaim. Cukup klik tombol <\/span><i><span style=\"font-weight: 400;\">Panduan<\/span><\/i><span style=\"font-weight: 400;\"> untuk diarahkan ke halaman berisi kumpulan informasi lengkap tentang klaim.<\/span><\/li>\n<li><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"size-large wp-image-49760 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/3-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49761 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-1024x580.webp\" alt=\"\" width=\"800\" height=\"453\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-1024x580.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-300x170.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-768x435.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-1536x870.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/4-1-2048x1161.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>5. <b>Buat Klaim<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49762 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/5-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">a. <b>Klaim Satuan<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49763 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/6-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Kamu wajib mengisi:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Nomor order\/resi<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Tipe klaim:<\/span>\n<ul>\n<li><span style=\"font-weight: 400;\">Lost\/Broken<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Over SLA Delivery<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Over SLA Return<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Over SLA Undelivered<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Return during hold period<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Return without confirmation<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 400;\">Deskripsi klaim<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Lampiran\/file pendukung (opsional)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Setelah lengkap, klik<\/span><b> Buat Klaim<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><b>Catatan: <\/b><i><span style=\"font-weight: 400;\">Jika nomor order\/resi yang sama sudah memiliki klaim aktif atau berhasil, sistem tidak akan mengizinkan klaim baru.<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">b. <b>Balas Massal\/Upload Massal<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49764 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/7-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Langkah-langkahnya:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49765 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-1024x579.webp\" alt=\"\" width=\"800\" height=\"452\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-1024x579.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-300x170.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-768x434.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-1536x868.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/8-1-2048x1158.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">1. Pilih tanggal klaim yang ingin dibalas.<\/span><\/p>\n<p style=\"padding-left: 40px;\">2. <span style=\"font-weight: 400;\">Klik tombol <\/span><b>Download Tiket<\/b><span style=\"font-weight: 400;\"> yang sudah difilter dalam format Excel.<\/span><\/p>\n<p style=\"padding-left: 40px;\">3. <span style=\"font-weight: 400;\">Isi kolom sesuai petunjuk, seperti <\/span><b>Status Klaim <\/b><span style=\"font-weight: 400;\">dan<\/span><b> Respon Klaim<\/b><\/p>\n<p style=\"padding-left: 40px;\">4. <span style=\"font-weight: 400;\">Simpan file, lalu unggah kembali ke sistem.<\/span><\/p>\n<p style=\"padding-left: 40px;\">5. <span style=\"font-weight: 400;\">Semua klaim dalam file tersebut akan otomatis terupdate sesuai data yang Anda input.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>6. <b>Download Klaim<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Berguna untuk arsip atau analisis data.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Klaim yang sudah difilter berdasarkan tanggal dapat diunduh dalam format Excel.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49766 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/9-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">File dapat diakses melalui <\/span><b>History Download<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49767 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/10-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Pada menu Pengaturan (\u2699\ufe0f) tersedia opsi Tampilkan Order Status:<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49768 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/11-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><b>Aktif<\/b><span style=\"font-weight: 400;\"> \u2192 Kolom status order akan ikut ditampilkan pada file Excel hasil download.<\/span><\/li>\n<li><b>Nonaktif<\/b><span style=\"font-weight: 400;\"> \u2192 Kolom status order tidak akan muncul (kosong) pada file Excel.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>7. <b>Search Ticket<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Kamu juga dapat mencari klaim dengan cepat berdasarkan:<\/span>\n<ul>\n<li><span style=\"font-weight: 400;\">No klaim<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Nomor Order<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Nomor Resi<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49769 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/12-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>8. <b>Filter by Dibuat Oleh<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Menampilkan klaim berdasarkan siapa yang membuat klaim (admin, kurir, sistem, user).<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49770 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/13-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>9. <b>Filter by Terakhir Dibalas<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Menampilkan tiket berdasarkan aktivitas terakhir chat atau balasan.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49771 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/14-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>10. <b>Filter by Semua Status<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Menampilkan klaim sesuai status proses (terbuat, investigasi everpro, disetujui everpro, dibatalkan, klaim cair, dll).<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49772 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/15-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>11. <b>Filter Klaim<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49773 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/16-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Kamu dapat memfilter klaim sesuai statusnya:<\/span><\/p>\n<ul>\n<li><b>Terbuat \u2192 <\/b><span style=\"font-weight: 400;\">Klaim baru saja dibuat\/diajukan, masih menunggu proses pengecekan oleh pihak ekspedisi.<\/span><\/li>\n<li><b>Diterima \u2192 <\/b><span style=\"font-weight: 400;\">Klaim sudah diverifikasi dan disetujui, menunggu proses pencairan.<\/span><\/li>\n<li><b>Ditolak \u2192 <\/b><span style=\"font-weight: 400;\">Klaim tidak disetujui (misalnya karena data tidak valid atau tidak sesuai syarat klaim).<\/span><\/li>\n<li><b>Menunggu Pencairan \u2192 <\/b><span style=\"font-weight: 400;\">Klaim telah diterima dan sedang dalam proses pencairan dana.<\/span><\/li>\n<li><b>Klaim Cair \u2192 <\/b><span style=\"font-weight: 400;\">Klaim sudah selesai, dana berhasil dicairkan ke pengguna.<\/span><\/li>\n<li><b>Total Pencairan Klaim \u2192 <\/b><span style=\"font-weight: 400;\">Menampilkan jumlah total dana klaim yang sudah dicairkan.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>12. <b>Melihat Detail Ticketing<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Klik <\/span><b>Nomor Klaim<\/b><span style=\"font-weight: 400;\"> untuk membuka detail.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49774 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1-1024x576.webp\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1-1024x576.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1-300x169.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1-768x432.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1-1536x864.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/17-1.webp 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Detail Ticketing<\/b><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-49775 alignnone\" src=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-1024x580.webp\" alt=\"\" width=\"800\" height=\"453\" srcset=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-1024x580.webp 1024w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-300x170.webp 300w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-768x435.webp 768w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-1536x869.webp 1536w, https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/18-1-2048x1159.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Di halaman detail, kamu dapat melihat:<\/span><\/p>\n<p>1. <span style=\"font-weight: 400;\">Informasi paket (Order ID, Resi, Kurir, Jenis Klaim, dll).<\/span><\/p>\n<p>2. <span style=\"font-weight: 400;\">Detail klaim yang diajukan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kamu juga dapat <\/span><b>mengirim pesan<\/b><span style=\"font-weight: 400;\"> beserta <\/span><b>lampiran<\/b><span style=\"font-weight: 400;\"> kepada (Admin Everpro\/ Kurir 3PL\/ Logistik Everpro). Klik tombol <\/span><b>Kirim Pesan<\/b><span style=\"font-weight: 400;\"> untuk mengirimkan balasan.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Menu Klaim menampilkan daftar semua pengajuan klaim terkait kendala atau masalah dalam proses pengiriman. Klaim ini mencakup berbagai kategori, seperti: Hilang\/Rusak \u2192 klaim untuk paket yang hilang atau mengalami kerusakan. Pengiriman Over SLA \u2192 klaim karena pengiriman melebihi batas waktu yang dijanjikan. Retur Over SLA \u2192 klaim karena proses retur melebihi batas waktu yang ditentukan. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1636],"tags":[2229,1628],"class_list":["post-49757","post","type-post","status-publish","format-standard","hentry","category-shipping","tag-ketentuan-klaim","tag-panduan"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cara Membuat Tiket Klaim - Pusat Bantuan Everpro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cara Membuat Tiket Klaim - Pusat Bantuan Everpro\" \/>\n<meta property=\"og:description\" content=\"Menu Klaim menampilkan daftar semua pengajuan klaim terkait kendala atau masalah dalam proses pengiriman. Klaim ini mencakup berbagai kategori, seperti: Hilang\/Rusak \u2192 klaim untuk paket yang hilang atau mengalami kerusakan. Pengiriman Over SLA \u2192 klaim karena pengiriman melebihi batas waktu yang dijanjikan. Retur Over SLA \u2192 klaim karena proses retur melebihi batas waktu yang ditentukan. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\" \/>\n<meta property=\"og:site_name\" content=\"Pusat Bantuan Everpro\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-02T10:03:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T03:22:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"m1M1n_3vp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ditulis oleh\" \/>\n\t<meta name=\"twitter:data1\" content=\"m1M1n_3vp\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\"},\"author\":{\"name\":\"m1M1n_3vp\",\"@id\":\"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f\"},\"headline\":\"Cara Membuat Tiket Klaim\",\"datePublished\":\"2025-10-02T10:03:08+00:00\",\"dateModified\":\"2025-12-01T03:22:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\"},\"wordCount\":622,\"image\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp\",\"keywords\":[\"ketentuan-klaim\",\"panduan\"],\"articleSection\":[\"Shipping\"],\"inLanguage\":\"id\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\",\"url\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\",\"name\":\"Cara Membuat Tiket Klaim - Pusat Bantuan Everpro\",\"isPartOf\":{\"@id\":\"https:\/\/everpro.id\/panduan\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp\",\"datePublished\":\"2025-10-02T10:03:08+00:00\",\"dateModified\":\"2025-12-01T03:22:55+00:00\",\"author\":{\"@id\":\"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f\"},\"breadcrumb\":{\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#breadcrumb\"},\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage\",\"url\":\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp\",\"contentUrl\":\"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Beranda\",\"item\":\"https:\/\/everpro.id\/panduan\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Panduan\",\"item\":\"https:\/\/everpro.id\/panduan\/category\/panduan\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Shipping\",\"item\":\"https:\/\/everpro.id\/panduan\/shipping\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Cara Membuat Tiket Klaim\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/everpro.id\/panduan\/#website\",\"url\":\"https:\/\/everpro.id\/panduan\/\",\"name\":\"Pusat Bantuan Everpro\",\"description\":\"Temukan Tutorial Dalam Penggunaan Platform Everpro\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/everpro.id\/panduan\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f\",\"name\":\"m1M1n_3vp\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g\",\"caption\":\"m1M1n_3vp\"},\"sameAs\":[\"https:\/\/everpro.id\/panduan\/home\"],\"url\":\"https:\/\/everpro.id\/panduan\/author\/m1m1n_3vp\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cara Membuat Tiket Klaim - Pusat Bantuan Everpro","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/","og_locale":"id_ID","og_type":"article","og_title":"Cara Membuat Tiket Klaim - Pusat Bantuan Everpro","og_description":"Menu Klaim menampilkan daftar semua pengajuan klaim terkait kendala atau masalah dalam proses pengiriman. Klaim ini mencakup berbagai kategori, seperti: Hilang\/Rusak \u2192 klaim untuk paket yang hilang atau mengalami kerusakan. Pengiriman Over SLA \u2192 klaim karena pengiriman melebihi batas waktu yang dijanjikan. Retur Over SLA \u2192 klaim karena proses retur melebihi batas waktu yang ditentukan. [&hellip;]","og_url":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/","og_site_name":"Pusat Bantuan Everpro","article_published_time":"2025-10-02T10:03:08+00:00","article_modified_time":"2025-12-01T03:22:55+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp","type":"image\/webp"}],"author":"m1M1n_3vp","twitter_card":"summary_large_image","twitter_misc":{"Ditulis oleh":"m1M1n_3vp","Estimasi waktu membaca":"7 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#article","isPartOf":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/"},"author":{"name":"m1M1n_3vp","@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f"},"headline":"Cara Membuat Tiket Klaim","datePublished":"2025-10-02T10:03:08+00:00","dateModified":"2025-12-01T03:22:55+00:00","mainEntityOfPage":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/"},"wordCount":622,"image":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage"},"thumbnailUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp","keywords":["ketentuan-klaim","panduan"],"articleSection":["Shipping"],"inLanguage":"id"},{"@type":"WebPage","@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/","url":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/","name":"Cara Membuat Tiket Klaim - Pusat Bantuan Everpro","isPartOf":{"@id":"https:\/\/everpro.id\/panduan\/#website"},"primaryImageOfPage":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage"},"image":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage"},"thumbnailUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1-1024x576.webp","datePublished":"2025-10-02T10:03:08+00:00","dateModified":"2025-12-01T03:22:55+00:00","author":{"@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f"},"breadcrumb":{"@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#breadcrumb"},"inLanguage":"id","potentialAction":[{"@type":"ReadAction","target":["https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/"]}]},{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#primaryimage","url":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp","contentUrl":"https:\/\/everpro.id\/panduan\/wp-content\/uploads\/2025\/10\/1-1.webp","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/everpro.id\/panduan\/panduan\/shipping\/list-klaim-manajemen-data-klaim\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Beranda","item":"https:\/\/everpro.id\/panduan\/"},{"@type":"ListItem","position":2,"name":"Panduan","item":"https:\/\/everpro.id\/panduan\/category\/panduan\/"},{"@type":"ListItem","position":3,"name":"Shipping","item":"https:\/\/everpro.id\/panduan\/shipping\/"},{"@type":"ListItem","position":4,"name":"Cara Membuat Tiket Klaim"}]},{"@type":"WebSite","@id":"https:\/\/everpro.id\/panduan\/#website","url":"https:\/\/everpro.id\/panduan\/","name":"Pusat Bantuan Everpro","description":"Temukan Tutorial Dalam Penggunaan Platform Everpro","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/everpro.id\/panduan\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id"},{"@type":"Person","@id":"https:\/\/everpro.id\/panduan\/#\/schema\/person\/2f921abd42bf1ec8bc1bac6528a8299f","name":"m1M1n_3vp","image":{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cfa89ea7f64ea2dbf261e6595e05e5859d30cc40c500efff25633fe5c4394e48?s=96&d=mm&r=g","caption":"m1M1n_3vp"},"sameAs":["https:\/\/everpro.id\/panduan\/home"],"url":"https:\/\/everpro.id\/panduan\/author\/m1m1n_3vp\/"}]}},"_links":{"self":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/49757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/comments?post=49757"}],"version-history":[{"count":2,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/49757\/revisions"}],"predecessor-version":[{"id":50466,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/posts\/49757\/revisions\/50466"}],"wp:attachment":[{"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/media?parent=49757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/categories?post=49757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/everpro.id\/panduan\/wp-json\/wp\/v2\/tags?post=49757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}